Please review the intake hours for details about our three assessment and referral locations. 

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We are pleased to offer a range of options including walk in services, scheduled appointments, telehealth services, and face to face services. 

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For those who prefer a scheduled appointment: 

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• Please call 1-800-772-5987.  A Qualified Mental Health Professional (QMHP-CS) will complete a brief screening with you that includes gathering some basic demographic information, a brief description of why you are calling, and a risk assessment.  The QMHP-CS will then provide you with a scheduled appointment to complete the intake process. 

• When you arrive for your scheduled appointment, please bring with you the following documents. You may email the application and documents to IntakeClerks@pecanvalley.org or bring with you to your appointment.

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For those who prefer walk in services:

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• We are happy to assist with walk ins from the hours of 8am to 10am Monday through Friday at each of our three assessment and referral sites. 

• Please be prepared to wait if the walk-in volume is high.  We may use a triage method to determine the order for the day taking into consideration both arrival time as well as clinical need.  We do want to engage you as soon as possible!  If you are waiting, then an intake case manager may visit with you to learn more about what has brought you in, complete a risk assessment, and to answer any questions you may have about the process. 

• For walk in services, please bring with you the following documents. You may email the application and documents to IntakeClerks@pecanvalley.org or bring with you.

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Please be aware that medications will not be provided at the time of the initial assessment.  This is a separate appointment scheduled by your assigned case manager if you are eligible for services. 

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*What does Telehealth Mean?  Telehealth services mean that you and your child will be seen by a Licensed Professional on video rather than face to face. 

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